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How To Buy Art From RiverArt                                                              Terms & Conditions

RiverArt.co.uk the online art gallery where you can buy original affordable contemporary art by resident artist Stella Dunkley

Whether you are looking for an original piece of art to complete the look of your contemporary home or workplace, or are a collector of fine art, we hope you find what you are looking for and enjoy your visit

It's easy to buy click on the buy now buttons to purchase and send your payment via Paypal or click through and follow the on screen instructions to pay by offline methods, please make cheques payable to RiverArt

All art is categorised according to availability, artworks are listed as buy now (can be purchased immediately), example, reserved (may be in a exhibition or temporarily unavailable) commission (a similar piece is available by commission) or sold, if you need any info on availability contact us

Paying by Credit Or Debit Card

Click on the buy now buttons to add the item to your shopping cart, you can add multiple items to your shopping basket and then click on basket at the top of each page and follow the online instructions to make your payment.

We accept payments by credit or debit cards securely online via PayPal online payments service provider, the payment will be made through the secure online payment basket provided by PayPal.

You will see that the page is secure as it will have a padlock and the URL of the website address will begin with https://www and not http://www. PayPal is extremely safe to use, any information you give is encrypted to ensure your details and important information cannot be intervened by any unauthorized third party. We at RiverArt do not have access to any credit / debit card details. Visit www.paypal.co.uk for further information or contact us if you need any further info.

Follow the instructions to complete your purchase, you will be sent an order confirmation email within 24hrs and another email on despatch of your art with the estimated delivery date.

Paying by cheque or other offline methods

Click on the buy now buttons to add the item to your shopping basket and follow the instructions to send your payment by cheque or postal order, please make cheques payable to Riverart and send to the address below:

Riverart
120 Stour Rd
Christchurch
Dorset
BH23 1JP

Delivery

The artworks are sent by Royal Mail or courier, direct from the artist, despatch is within 7 days, you will be sent an email with the delivery date, you will be informed if there is going to be a delay in the despatch or delivery of the artwork

Returns

If for any reason you are not completely delighted with your purchase and would like to return the art for a refund or exchange please contact us, send us an email or telephone us as soon as possible, please make sure the artwork is in the original condition and return within 14 days, it's safer to send the item by an insured service with proof of posting in case of loss or damage, we will contact you on receipt of the returned item and issue the refund, or an exchange if preferred, refunds are less delivery costs unless the item has been damaged in transit

Commissioned Art Returns

Commissioned paintings are not covered by the 14 days returns policy although this is at the artist's discretion, we will endeavour to do our best to ensure your complete satisfaction with your commissioned artwork.

In case of damage in transit

If in the unlikely event the parcel arrives damaged please sign as 'unchecked' and if you 
can see that the artwork has been damaged you should refuse delivery or sign as 'damaged' and contact us asap, we will send you a full refund including delivery costs, please retain the original packaging to facilitate a claim with the courier.

Artwork images

The photos of the artworks on this site are provided by the artist who takes care to accurately show the artworks, please do take into account different monitor settings which may alter the colours slightly and compression of images, if you would like to see higher resolution or more detailed photos we would advise that you contact us to ask for additional images or  more info if required on the art you are interested in purchasing

Copyright

Artists retain copyright to their own work at all times, unless they have granted in writing their permission and terms to use any of their images. All images and text are the intellectual property of the artist and may not be downloaded, copied or reproduced in any way without the permission of the artist, any infringement of these rights may result in legal proceedings

Privacy Policy

Riverart is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. See the full privacy statement in Term & Conditions

 

Contact us if you need any assistance.

View Terms & Conditions

 

Stella Dunkley

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