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Buying Art
 
How To Buy Art From RiverArt                                          Terms & Conditions
 
 
RiverArt.co.uk the online art gallery where you can buy original affordable contemporary art by talented new, emerging and professional artists from around the UK & International guest artists

Whether you are looking for an original piece of art to complete the look of your contemporary home or workplace, or are a collector of fine art, we hope you find what you are looking for and enjoy your visit

All art is categorised according to availability, artworks are listed as buy now (can be purchased immediately), example, reserved (may be in a exhibition or temporarily unavailable) commission (a similar piece is available by commission) or sold, if you need any info on availability contact us

Create an account

Click on Register at the top of each page, fill in your details to create an account

Paying by Credit Or Debit Card

We accept payments by credit or debit cards securely online via PayPal online payments service provider, the payment will be made through the secure online payment basket provided by PayPal.

You do not need to have a Paypal account to send your payment

Click on the buy now buttons to add the item to your shopping basket, you can add multiple items to your basket, click on Basket at the top of each page and follow the onscreen instructions to complete your purchase, click on Checkout and then the Paypal payment button to place your order, you will be sent an order confirmation email

You will see that the page is secure as it will have a padlock and the URL of the website address will begin with https://www and not http://www. PayPal is extremely safe to use, any information you give is encrypted to ensure your details and important information cannot be intervened by any unauthorized third party. We at RiverArt or the artists do not have access to any credit / debit card details. Visit www.paypal.co.uk for further information or contact us if you need any further info.


Paying by cheque or other offline methods

Please contact us to reserve the artwork if you would prefer to pay by cheque or BACS, send us an email with the title of the artwork, the artists name, and your name and address, you will be sent an email with your order details, the artwork will be despatched on receipt of your payment, please allow 5 working days for your cheque to clear

Delivery

The artworks are sent by insured Royal Mail or courier, direct from the artist, despatch is normally within 3 - 5 days, you will be contacted by us with delivery details, contact us if you need any further details about despatch and delivery times

Delivery Cost

Click on the delivery option for your location (if no delivery options are listed delivery to UK is included) (if you require delivery to an International destination & it is not listed please contact us for a delivery quote)

Returns

If for any reason you are not completely delighted with your purchase and would like to return the art for a refund or exchange please contact us, send an email or telephone as soon as possible, please make sure the art is in it's original condition and return to the artist within 14 days, it's safer to send the item by an insured service with proof of posting in case of loss or damage, we will contact you when the artist has received the returned item and issue the refund, or an exchange if preferred, refunds are less delivery costs unless the item has been damaged in transit

Commissioned Art Returns

Please contact us if you are unhappy with a commissioned artwork

In case of damage in transit

If in the unlikely event the parcel arrives damaged please sign as 'unchecked' and if you can see that the artwork has been damaged you should refuse delivery or sign as 'damaged' and contact us asap, we will send you a full refund including delivery costs, please retain the original packaging to facilitate a claim with the courier.

Artwork images

The photos of the artworks on this site are provided by our artists who take care to accurately show the artworks, please do take into account different monitor settings which may alter the colours slightly and compression of images, if you would like to see higher resolution or more detailed photos we would advise that you contact us or the artist to ask for additional images or more info if required on the art you are interested in purchasing

Copyright

Artists retain copyright to their own work at all times, unless they have granted in writing their permission and terms to use any of their images. All images and text are the intellectual property of the individual artists and may not be downloaded, copied or reproduced in any way without the permission of the artist, any infringement of these rights may result in legal proceedings

Privacy Policy

Riverart is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. See the full privacy statement in Term & Conditions

 

Contact us if you need any assistance.

View Terms & Conditions

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